Service Contracts

Installation and Training


 

 

 







 
Services


Benefits of Tribal's Service Agreement

The following are some of the benefits of Tribal's Service Contract:

  • Free Upgrades
  • Free Tech Support
  • Internet Access for upgrades, questions and access to the Tribal Forum
  • Tribal Forum: Tribal customers can share information, files, and comments on our secured site. Tribal can post information, upgrades and new features, giving our customers this online Users forum.
  • Quarterly News Letter for computer data applications in the Lab environment.
  • Discounts on supplies, training, services and equipment (labels, printers, hardware) Up to 30%.

Example 1: $1200.00 maintenance agreement billed monthly ($100.00) allows user "A" free upgrades. User "B" does not pay for agreement and two years later upgrades their system. The upgrade cost for User "B" is $5,200.00 ………savings for User "A" is $2,800.00 and the use of 2 upgrades.

Example 2: $1200.00 maintenance agreement allows user "A" discounts on Training and Supplies and Services. User "A" has Tribal Software develop a custom module too download data directly to the EPA web site. Tribal Software customization services is billed at $100.00/Hr. (30-Hr project) Because User "A" has purchased a maintenance agreement they are only billed at $70.00/Hr. ……..savings for User "A" is $900.00.

  The above are examples and might or might NOT reflect current pricing.


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