Tribal's goal is to completely satisfy our customers with products and services of the highest value. Information you provide us online can help us to meet your needs and exceed your expectations. At the same time, we have a deep respect for personal privacy and wish to use such information only for your benefit.
This statement explains our practices concerning the collection and use of customer information. Practices may change over time as we consider new technologies and customer needs. Any changes will be posted here. However, our desire to satisfy you and maintain your trust will never change.
Information collected online
We require only the information needed to process your order or register your product. Items for these purposes are indicated by red asterisks on the entry forms. Some forms might also request optional information such as e-mail address or individual preferences.
By choosing to provide requested optional information, you allow us to provide more effective technical support and information that we believe will be of value to you and your company.
Information NOT collected
TribalŪ does not collect or know your name or e-mail address. TribalŪ does not follow your browsing activity at all.
In order to continually improve our Web site, we do study how people use it, and which areas are popular and more meaningful. We may collect aggregate information site-wide, including site usage statistics and transaction information. We log domain names and/or IP addresses. Please keep in mind that such information is analyzed only in aggregate and is not personally identifiable.
How we use the collected information
We use required information, as the case may be, to process your order or to register your TribalŪ purchases so that we can provide appropriate support. Customer information also contributes to the development of new or improved products or services.
TribalŪ greatly values you as a customer and respects your interest in your information. We are not in the practice of selling or renting names or other identifying information to outside parties.
How we use e-mail
TribalŪ will occasionally send e-mail notices of upgrades, special offers and new product announcements. We may also solicit your input on new products or feedback on existing ones. You may remove your name from our e-mail list at any time by following the "Unsubscribe" instructions at the bottom of our Contact page. You will continue to receive e-mail order confirmations.
